Help & support

Get to the right next step quickly.

Use the direct links below for common candidate and organization tasks. If something in KaaziAI is not working, send the team the exact error and your support reference when one is shown.

Direct access

What are you trying to do?

Common flows

Follow the path for your issue.

Apply for a listed job

  1. 1Open Find Jobs and select the vacancy.
  2. 2Choose Create account and apply, or Sign in if you already have an account.
  3. 3Complete the employer's application form and submit it.
  4. 4Open My Applications to confirm and track the submission.

Check an application status

  1. 1Sign in with the same account used to apply.
  2. 2Open My Applications from the personal navigation.
  3. 3Select View application for the submitted details and use the timeline for the latest employer update.
  4. 4Application decisions are made by the hiring organization, so KaaziAI cannot promise a decision date.

Fix sign-in or account creation

  1. 1Check the email and password and try again.
  2. 2Use Forgot password in the sign-in window if needed.
  3. 3If the problem continues, copy the support reference shown with the error.
  4. 4Send that reference to KaaziAI support without sharing your password.

Upload a CV or document

  1. 1Open CV & Documents and choose Upload document.
  2. 2Use a supported PDF, Word document, or image.
  3. 3Review the saved file before selecting it for an application.
  4. 4If an upload fails, note the file type and exact on-screen error for support.
Safe support

Still stuck? Tell us exactly where.

Include what you were trying to do, the exact on-screen error, your device or browser, and the support reference if one appeared. Never send your password, verification code, or private credentials.

Contact KaaziAI