Terms and Conditions

Effective Date: February 10, 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Platform, which connects job seekers with employers and HR professionals through digital tools, including AI-assisted matching.

By accessing, using, printing, installing, or downloading any material from the Platform, you agree to be bound by these Terms and Conditions. These Terms and Conditions are subject to change at any time at our discretion; your use of this Platform after such changes are implemented constitutes your acknowledgment and acceptance of the changes.

If you do not agree to be bound by these Terms and Conditions, you may not use or access the Platform, you must exit the Platform immediately.

You agree to use this Platform only for lawful purposes, and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of this website by any third party. Such restrictions or inhibitions include, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person, and the transmission of

obscene or offensive content or disruption to the normal flow of dialogue within this website.

Users undertake that all information provided through online forms is true and accurate and will be fully liable for any consequences that may arise from the use of this information in any manner whatsoever and that Kaazi (?) shall not in any manner whatsoever be liable for the same.

2. Definitions

For the purposes of these Terms:

* a “User” means any person who uses the Platform.

* A “Job Seeker” is an individual who creates a profile or applies for jobs through the Platform.

* An “Employer” or “HR User” is an organization or HR professional that uses the Platform to post job opportunities or review applications.

* An “Account” means the personal or organizational account created to access the Platform.

* “Content” refers to any information, documents, or materials shared through the Platform.

* “Personal Data” has the meaning ascribed to it under the Kenya Data Protection Act, 2019\.

* “We”, “Our”, “Us”, “The Company” The Platform means (insert company name or App name)

3. User accounts

1. When creating an account on the Platform, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

4. Nature of the Platform

1. The Platform provides digital tools, including AI-assisted recommendations, to connect job seekers with employers and HR professionals. It does not act as an employer, recruiter, or employment agency, and does not create or participate in any employment relationship or contract.

2. All recruitment, vetting, and hiring decisions are the sole responsibility of employers or HR users. Accordingly, the Platform bears no duty of care, statutory or otherwise, under the Employment Act, 2007, or related labour laws.

5. User obligations

1. All users agree to:

1) Provide accurate, complete, and up-to-date information on the Platform;

2) Use the Platform only for lawful purposes related to recruitment and employment opportunities;

3) Refrain from posting or transmitting any fraudulent, misleading, offensive, discriminatory, or unlawful content;

4) Not engage in solicitation schemes, pyramid schemes, or any exploitative or abusive conduct;

5) Not misuse, sell, or unlawfully share the personal data of job seekers or employers accessed through the Platform; and

6) Respect all applicable laws, including but not limited to the Employment Act, 2007, the Data Protection Act, 2019, and the Consumer Protection Act, 2012\.

7) By using the Platform, Job Seekers acknowledge and consent that the Platform and any Employer to whom they apply may request references from their previous employers. Such reference requests will only be initiated by the prospective Employer as part of the hiring process, and Job Seekers authorize their previous employers to provide truthful and accurate information regarding their prior employment.

2. Failure to comply with these obligations may result in immediate suspension or termination of your account, without prejudice to any other rights or remedies available to the Platform.

6. Data protection and privacy

1. We process personal data in compliance with the Kenya Data Protection Act, 2019\. Our Privacy Policy forms an integral part of these Terms.

2. Job seekers’ information will only be shared with employers to whom they apply or make their profiles visible.

3. Employers are obligated to handle job seekers’ personal data in accordance with applicable data protection laws.

7. Links to other websites

1. This Platform may contain links to other websites of interest. However, once you have used these links to exit the Platform, we do not have any control over that other website (s). Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by these Terms.

8. AI functionality and disclaimers

1. The Platform uses AI tools to suggest candidates and job opportunities based on skills and preferences. These recommendations are generated by algorithms and do not guarantee employment outcomes. Employers remain solely responsible for evaluating candidates and making final hiring decisions.

9. Payments and subscriptions

1. Certain features of the Platform may require the payment of subscription or service fees. Such fees are payable in advance and are non-refundable except as provided under the Consumer Protection Act, 2012\. Employers shall be responsible for all charges incurred under their accounts.

10. Refunds and cancellations

1. Subscriptions and services purchased through the Platform are non-refundable, except as required by law. Once a subscription or service is purchased, no refund will be provided under any circumstances.

2. Users may cancel their subscription at any time. Upon cancellation, the subscription will remain active until the end of the current billing period, after which no further charges will be applied. For monthly subscriptions, this means that the user may continue to access the Platform until the end of the month in which they cancel.

3. By subscribing or purchasing services, users acknowledge and agree that no refunds will be issued for any partial or unused periods.

11. Intellectual property

1. The Platform and all related content are the property of FORGE LABS LTD and are protected under copyright and intellectual property laws.

2. Users retain ownership of the content they upload but grant the Platform a limited license to use such content strictly for the operation of the Platform.

12. Liability and indemnity

1. The Platform is provided on an “as is” basis without warranties of any kind, whether express or implied. We do not guarantee uninterrupted service or successful employment outcomes.

2. Users agree to indemnify the Platform, its agents, officers, and officers against all claims, losses, damages, costs or expenses (including legal fees) arising from:

1) their use or misuse of the Platform;

2) breach of these Terms;

3) misrepresentation, fraudulent or unlawful conduct;

4) violations of the Employment Act, 2007, the Data Protection Act, 2019, or the Consumer Protection Act, 2012 attributable to their actions; or

5) complaints or claims by third parties, including regulators, job seekers, or employers, relating to their handling of personal data or employment dealings.

13. Termination of accounts

1. We reserve the right to suspend or terminate accounts immediately where there is fraud, abuse, unlawful activity, or a material breach of these Terms. We may issue notice to the User and suspend or terminate the account if the breach is not remedied within seven (7) days.

2. Users may close their accounts at any time by providing notice to the Platform. Termination does not affect any obligations or liabilities incurred prior to termination.

14. Dispute resolution and governing law

1. These Terms are governed by and construed in accordance with the laws of the Republic of Kenya.

2. In the event of any dispute, controversy, or claim arising out of or relating to the use of the Platform, these Terms, or the relationship between the parties, the following process shall apply:

1) Any party raising a dispute shall first provide written notice to the other party, clearly outlining the nature of the dispute. The parties shall in good faith attempt to resolve the matter internally through discussions within fourteen (14) days of receipt of such notice.

2) If the dispute is not resolved within the above period, the parties shall submit the matter to mediation under the auspices of an accredited mediator appointed by mutual agreement, or in default of agreement, by the Chartered Institute of Arbitrators (Kenya Branch). The mediation shall be conducted in Nairobi, Kenya, and concluded within thirty (30) days of referral.

3) If mediation fails, the dispute shall be finally resolved by arbitration in accordance with the Arbitration Act, 1995 (as amended). The arbitration shall be conducted by a sole arbitrator appointed by mutual agreement of the parties, or in default of agreement, by the Chairperson of the Chartered Institute of Arbitrators (Kenya Branch). The seat of arbitration shall be Nairobi, Kenya, and the proceedings shall be conducted in English. The arbitral award shall be final and binding on the parties.

3. Nothing in this clause shall prevent a party from seeking interim or conservatory relief from a court of competent jurisdiction in Kenya where such relief is necessary to protect that party’s rights pending the outcome of mediation or arbitration.

15. Updates to Terms

We may revise these Terms from time to time. Any material updates will be communicated through in-app or web notifications. The continued use of the Platform following such updates will constitute acceptance of the revised Terms.

16. Contact us

If you have any questions about these Terms, please contact us at info@kaaziai.com